Guarantee: Lemon Squeeze will make every effort to provide a website and management service that are of the highest standard. We also strive to treat all our customers efficiently, consistently and fairly. However we cannot guarantee your website will achieve top listing on any search engines.
Complaints Procedure: If you are not satisfied with the quality of our services please do not hesitate to call or email us at info@lemonsqueeze.co.uk. We will attend to your complaint quickly, efficiently and confidentially. Within 24 hours we will acknowledge your complaint and will let you know what steps we are taking to resolve the issues you have. At all times you will be kept informed of progress.
Privacy Policy: All data provided by our customers is held in the strictest confidence. Information collected will not be used for future marketing campaigns without your written consent. If you do not wish to receive mailings from us please let us know by emailing the address above and we will take you off the mailing list.
Cancellation Policy: It is within your right to cancel an order from us within 7 working days of placing that order. To cancel an order please email us at info@lemonsqueeze.co.uk or phone us on +44 (0) 1584 875987 Monday to Friday 9.00 am to 5 pm. If you wish to cancel your monthly account you are required by law to provide us with written notice of your cancellation within 7 working days. Upon receipt of your cancellation request we will turn off your website 7 working days later.
Remittance Terms: Deposit of one month fees by cheque and a completed standing order. We do not accept credit card payments. Unless by prior arrangement.
